Privacy Policy
Last updated: October 21, 2026
This policy explains what information Smart Lock Installation Pro ("we", "us") collects when you visit our website or buy and use our digital guides, and how we use it.
Information we collect
- Purchase information. Payments are processed by our checkout platform. We receive your name, email address, the products you bought and the transaction status. We never receive or store your full card details.
- Your email address, to send your access link and to verify which guides you own when you sign in.
- A sign-in cookie. When you open your access link, we set a cookie that keeps you signed in to the members area. It is strictly necessary for the service.
- Progress saved on your device. Lesson progress, checklists and worksheets are stored in your own browser (local storage). We do not receive this data.
- Technical logs. Our hosting provider may keep standard server logs (such as IP address and browser type) for security and reliability.
How we use information
- To deliver the guides you purchased and give you access to them.
- To answer support requests and process refunds.
- To prevent fraud and abuse and keep the service secure.
We do not sell your personal information.
Service providers
We share information only with providers that help us run the service: our checkout/payment platform, our website host, our data storage provider, and our email delivery provider. They may process information only to provide their services to us.
Advertising and analytics
If we use advertising or analytics tools (for example, to measure the results of our ads), they may use cookies or similar technologies. We will update this policy to describe any such tools before they are used.
Retention
We keep purchase and access records for as long as needed to provide your guides, handle refunds and meet legal or accounting obligations.
Your choices and rights
You can ask us to access, correct or delete your personal information, subject to legal requirements. Depending on where you live, you may have additional rights under state privacy laws. Contact us at our support email address.
Children
Our products are intended for adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The "Last updated" date shows when it last changed.